Who Can Call?
This service is for individuals 16 years or older living in:
- Ottawa
- Prescott & Russell
- Renfrew
- Stormont, Dundas & Glengarry, and Akwesasne
Click here for a map and complete area listings.
Who Can Call
We provide service to people living in the City of Ottawa, Renfrew County, the United Counties of Prescott & Russell, the United Counties of Stormont, Dundas and Glengarry, and Akwesasne.
Use our interactive map below to determine the areas in which we provide service.
About Us
Our professionally trained Crisis Line Responders are there to answer your call 24 hours a day, seven days a week.
A crisis can include difficulty dealing with stress, overwhelming feelings, symptoms of depression, anxiety or psychosis, suicidal thoughts, or any concerns regarding your mental health or that of your loved ones.
What You Need To Know
Q: Will I have to wait long for my call to be answered?
A: Typically, you will have a wait time of less than two minutes. However, during periods where there is a very high volume of calls, you may experience a wait time of up to 10 minutes. If you feel that you cannot wait for your call to be answered...
IF IT'S A CRISIS TO YOU, IT'S A CRISIS TO US.
613.722.6914
within Ottawa
1.866.996.0991
Outside Ottawa
Listen to Our Audio Example
You may be facing a particular challenge at this point in your life and you wonder if calling the Crisis Line would be helpful. It’s important that you know we’re always here for you and we want you to feel comfortable about calling us. Remember, if it's a crisis to you, it's a crisis to us.
Listen here for a few examples of life situations when calling the Crisis Line may be helpful for you.
